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What Excites Us About This Partnership?

The hospitality industry is evolving, and guest expectations are growing. We know that hoteliers are searching for ways to streamline operations while still delivering bespoke, unforgettable experiences to their guests. This partnership empowers them to do just that. With Pxier’s advanced capabilities now fully integrated within Cloudbeds’ innovative property management system (PMS), hotels can seamlessly manage everything from large-scale events to personalized spa services—all within one ecosystem.

“Our collaboration with Cloudbeds marks a thrilling new chapter for hospitality management,” said Jay Menon, Chief Technology Officer at Pxier. “We are revolutionizing how properties operate, providing them with the tools to innovate, automate, and scale effortlessly. It’s not just about efficiency—it’s about crafting a smoother, smarter experience for guests and staff alike.”

Richard Castle, COO of Cloudbeds, remarked on the partnership’s significance: “Pxier’s integration with Cloudbeds’ PMS speaks to our ongoing commitment to delivering scalable, flexible solutions for the hospitality sector. Together, we’re giving properties the tools they need to manage their operations effortlessly, from sales and events to spa services, creating a more cohesive and responsive experience for guests.”

A Holistic Vision for Hospitality Management

Imagine a world where event bookings, catering logistics, and spa appointments can be managed in real-time, effortlessly, and with full visibility across your operations. This is the future we’re building with Cloudbeds. By combining our specialized expertise in Sales & Catering and spa management with Cloudbeds' comprehensive PMS, we’re empowering properties to elevate guest satisfaction and operational efficiency like never before.

Key Innovations Brought to Life by This Partnership:

• Unified Operations in Real-Time: Our integration is built on API-first architecture, ensuring real-time synchronization between Pxier’s systems and Cloudbeds’ PMS. This means no more manual data entry or juggling between platforms. From the moment a booking is made, every element—whether it's an event, a catering request, or a spa appointment—is seamlessly managed within one unified dashboard.
• Next-Level Event Management: With Pxier’s event and catering tools integrated directly into Cloudbeds, properties now have the power to manage even the most complex event setups with ease. Our intuitive interface allows hotels to track room blocks, resources, and pricing updates effortlessly, ensuring everything is perfectly aligned with guest needs and hotel availability.
• Automated Spa Management: Our spa scheduling system is a game-changer for hospitality providers. Hotels can now offer guests an enhanced spa experience, from booking treatments to therapist scheduling, all while reducing double bookings and manual errors. Real-time updates keep everything in sync, so properties can provide a smooth, luxurious experience for every guest.
• Data-Driven Decisions with Advanced Analytics: In today’s fast-paced hospitality landscape, data is key. Our partnership delivers cutting-edge reporting and analytics tools that allow properties to dive deep into performance metrics, such as event profitability, catering success rates, and guest satisfaction. Armed with this data, hoteliers can make smarter, faster decisions that drive growth and optimize operations.
• Scalability for Any Property Size: Whether you’re managing a boutique hotel or a sprawling resort, Pxier and Cloudbeds provide the flexibility to scale operations effortlessly. Our systems are designed to grow with your property, enabling you to handle anything from intimate gatherings to large-scale conferences and multi-venue management with ease.

A Shared Commitment to the Future of Hospitality

At the core of this partnership is a shared commitment to leveraging technology to make hospitality simpler, smarter, and more responsive. By bringing together Pxier’s deep expertise in Sales & Catering and spa management with Cloudbeds’ robust, cloud-based PMS, we’re transforming how properties operate—delivering more than just efficiency, but a truly innovative guest experience.

“We are excited to continue pushing the boundaries of what’s possible in hospitality,” said Jay Menon. “Together with Cloudbeds, we’re not just making operations smoother—we’re enabling properties to surprise and delight their guests at every touchpoint.”

About Pxier

Pxier is at the forefront of innovative Sales & Catering and Spa Management solutions, empowering hospitality providers with the tools to streamline operations and maximize profitability. With a commitment to seamless integration and cutting-edge technology, Pxier is the trusted partner of hotels and resorts looking to elevate their guest experience. For more information, visit www.pxier.com.

About Cloudbeds

Cloudbeds is the industry-leading hospitality platform redefining the concept of Property Management Systems (PMS) with its award-winning solutions. Serving properties across more than 150 countries, Cloudbeds empowers hoteliers to enhance operations, guest experiences, and data-driven decision-making. For more information, visit www.cloudbeds.com.

The integration between Pxier and RoomRaccoon will provide a host of features. New and existing customers have the option to add the integration, which will connect their Pxier account to RoomRaccoon. Users will be able to manage their group reservation, sales & catering and spa activities directly in Pxier.

Jay Manon, Chief Technology Officer at PXier, added: “Our API-first approach ensures that real-time data exchange between systems allow Hoteliers to stay agile and responsive to guest needs. We’re unlocking new opportunities and introducing new processes that streamline hotel activities.

We’re particularly excited about how this partnership empowers properties to focus more on delivering memorable guest experiences and less on managing logistical complexities.

Integration highlights:

• API integration: The partnership leverages Open API architecture from both platforms, allowing the systems to share and access data.
• Live Availability and Rates : Realtime Data synchronization between RoomRaccoons’ PMS and PXier’s sales and catering software. Users are able to manage hotel room reservations and Group bookings directly through Pxier.
• Spa Management: Through the integration, RoomRaccoon users can leverage Pxier’s advanced Spa Management tool. Complete scheduling and management tools, allowing seamless appointment booking, therapist scheduling, and spa package management.

About RoomRaccoon

RoomRaccoon is an All in One hotel management software for independent hoteliers. They empower hoteliers with an integrated platform to better manage expenses, control operations and delight guests through process automation.

RoomRaccoon was founded in 2014 in breda, Netherlands. Hotelier, Nadja Bucenberger teamed up with a tech entrepreneur Tymen van Dyl, to join forces and create a software that would solve all of Nadja’s problems when it came to managing her newly open hotel. Their joint efforts allowed them to create a Property management system, with a channel manager and a booking engine. For more information, visit roomraccoon.com.

About PXier

Pxier provides advanced Sales, Catering, and Spa Management solutions for the hospitality industry. Its API-based systems offer seamless integration with leading property management platforms, delivering powerful tools to streamline operations and maximize profitability. For more information, visit pxier.com.